Privacy Policy

This Privacy Policy defines the rules for processing and protecting personal data provided by Users in connection with the use of the website zetpol.polfirms.com and zetpol.eu.

1. Personal Data Controller

The Personal Data Controller is ZETPOL Sp. z o.o. with its registered office at ul. Południowa 16, 42-262 Poczesna (Poland). Contact regarding personal data protection is possible via e-mail at: zetpol@zetpol.pl or by mail to the company's registered address.

2. Security Architecture (Green Wall Standard)

In the interest of maximum security and privacy for our clients and business partners, the zetpol.polfirms.com service has been designed based on rigorous data minimization standards. This means that our website does not use invasive third-party tracking scripts that could profile Users. Traffic on the site is monitored exclusively at the level of internal, anonymous server logs to ensure the stability and security of the infrastructure (the so-called Green Wall Protocol).

3. Purpose and Legal Grounds for Processing

Personal data (e.g., name, surname, e-mail address, company name, phone number, delivery address) provided by Users in price inquiries, orders, or via the contact form are processed exclusively for the purpose of:

• handling inquiries and conducting business correspondence (legal basis: Art. 6(1)(f) GDPR – legitimate interest of the Controller),
• establishing cooperation and fulfilling orders for children's footwear (legal basis: Art. 6(1)(b) GDPR – taking steps at the request of the data subject prior to entering into a contract),
• issuing invoices and fulfilling accounting obligations (legal basis: Art. 6(1)(c) GDPR – fulfillment of a legal obligation).

4. Data Retention Period

Personal data will be processed for the period necessary to fulfill inquiries and business cooperation, and after its completion – for the time required by law (e.g., for accounting and tax purposes – up to 5 years from the end of the calendar year in which the tax obligation arose) or until the statute of limitations for potential claims expires.

5. Data Recipients

User data is not shared with third parties for marketing purposes. Recipients of the data may only be:

• entities authorized by law (e.g., tax authorities, courts),
• trusted technical subcontractors (hosting providers, courier companies performing deliveries),
• companies providing accounting and legal services to the Controller under data processing agreements.

6. User Rights

In accordance with the GDPR (Regulation EU 2016/679), every User has the right to:

• access the content of their data and receive a copy,
• rectify (correct) their data,
• erase data ("the right to be forgotten") – in cases provided for by law,
• restrict processing of data,
• object to the processing of data,
• data portability (receive data in a structured format),
• lodge a complaint with a supervisory authority – the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw, Poland), if the User believes that the processing violates the law.

To exercise the above rights, please contact us via e-mail at: zetpol@zetpol.pl.

7. Cookies

The zetpol.polfirms.com service respects the digital sovereignty of Users. The site may use only necessary (technical) cookies, which are critical for the correct display and functioning of the site structure. We do not use marketing cookies, profiling tools, or external tracking systems.

Technical cookies:

• ensure the proper functioning of navigation mechanisms,
• do not store data that allows for the identification of the User,
• are deleted after closing the browser (session cookies) or have a short expiration period.

8. Data Security

We apply appropriate technical and organizational measures to ensure the protection of processed personal data against unauthorized access, loss, damage, or destruction. All data is stored on secure servers located within the European Economic Area (EEA).

9. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. Users will be informed of any changes by the publication of a new version on the website. The current version of the Privacy Policy is effective from the date of its publication.